Overview
Thank you for choosing All Audi Spare Parts. We are committed to providing you with the highest quality products and exceptional customer service. We understand that sometimes purchases don’t work out as planned, and we want to make it easy for you to return or exchange items.
Returns
- Eligibility: Items must be returned within 30 days of purchase.
- Condition: Items must be in their original condition, unused, and with all tags and labels attached.
- Shipping: Return shipping costs are the responsibility of the customer, unless the item is defective or damaged upon arrival.
Refunds
- Processing Time: Refunds will be processed within 7 business days of receiving the returned item.
- Method: Refunds will be issued to the original method of payment.
- Shipping Costs: Original shipping costs will not be refunded unless the item was defective or damaged upon arrival.
Exchanges
- Eligibility: Exchanges are subject to availability.
- Shipping: Exchange shipping costs are the responsibility of the customer.
Defective or Damaged Items
- Notification: Please contact us within 5 days of receiving your order if the item is defective or damaged.
- Replacement: We will replace the defective or damaged item at no additional cost to you.
- Return Shipping: We will cover the return shipping costs for defective or damaged items.
Custom Orders
- Custom orders are final and cannot be returned or exchanged.
Additional Notes
- Sale Items: Sale items are final and cannot be returned or exchanged.
- Gift Cards: Gift cards are refundable.
Contact Us
If you have any questions about our return and refund policy, please contact us at Support@allaudispareparts.com
By placing an order with All Audi Spare Parts, you agree to these terms and conditions.